Privacy Policy
FloorFound ("FloorFound," "we," "us," or "our") operates the end-to-end sales operation for premium furniture trade brands. This Privacy Policy explains what information we collect when you visit floorfound.ai and related pages, how we use it, the third-party tools we rely on, and the choices and rights you have. FloorFound is a business-to-business service; this site is intended for trade brands, dealers, and other business users, not for consumers or children.
Information we collect
Information you provide
When you contact us (for example, by emailing us or registering as a dealer through our platform), we collect the information you choose to share, such as your name, business email address, company, and the contents of your message.
Information collected automatically
When you visit the site, we and our service providers may automatically collect standard technical and usage information, including your IP address, browser and device type, referring page, pages viewed, and the dates and times of your visits. This is collected through cookies and similar technologies described below.
Visitor identification
We use third-party visitor-identification tools that may associate a visit to our site with an individual business professional or with a company, using data those providers maintain. This can include a person's name, professional profile, business email, employer, and job title, or company-level details, even if you did not fill out a form. We use this information for business-to-business sales and marketing. These tools run only after you accept on our cookie banner, and not at all if you decline.
Cookies and tracking technologies
With your consent, we use the following third-party technologies. If you decline, none of them load and none of this data is collected.
| Provider | Purpose |
|---|---|
| HubSpot | Analytics, customer relationship management, lead scoring, and marketing attribution. Associates site activity with known contacts. |
| RB2B | Person-level website visitor identification for U.S. business visitors. |
| Apollo | Company-level website visitor identification and intent signals used for outbound sales. |
Each provider processes data under its own privacy policy. You can review them at HubSpot, RB2B, and Apollo.
How we use information
- To operate, maintain, and improve the site and our services
- To understand who engages with FloorFound and how
- To conduct business-to-business sales and marketing outreach
- To respond to inquiries and provide support
- To comply with legal obligations and protect our rights
How we share information
We do not sell your personal information for money. We share information with the service providers listed above and with vendors who help us operate the site and our sales process, under agreements that limit their use of the information. We may also disclose information when required by law or to protect the rights, safety, and property of FloorFound and others. Our use of cross-context advertising and visitor-identification tools may be considered "sharing" or "selling" under certain U.S. state privacy laws; see your rights below.
Your choices and rights
Cookie preferences
You control tracking through our cookie banner. Choosing Decline prevents all of the tools above from loading. You can change your choice at any time using the Cookie preferences link in the site footer.
U.S. state privacy rights
Depending on where you live, including California under the CCPA/CPRA, you may have the right to know what personal information we hold about you, to request its deletion or correction, and to opt out of the "sale" or "sharing" of your personal information. To exercise any of these rights, or to opt out, email chris@floorfound.com. We will not discriminate against you for exercising these rights.
Data retention
We retain personal information for as long as needed for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
Security
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Third-party links
The site may link to third-party websites and services, including our platform at recommerce.floorfound.com. Their privacy practices are governed by their own policies, and we are not responsible for them.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page.
Contact
Questions about this policy or your information? Email chris@floorfound.com.